REMOTE SUPPORT

Server Maintenance | Live Troubleshooting | Software Help

Remote management software by Max Focus and A+ Certified server technicians are available to help you today.

Residential Remote Support

Remote Management by Max Focus – Includes monitoring, managed antivirus, and web protection.

  • This service costs can vary from machine to machine. It includes 1 hour of remote support for each machine that is enrolled in the service within its 12 months of coverage.
  • We calculate our remote support service utilizing tickets generated by the user/client utilizing the ticket portal at www.sysquickcare.com and in fifteen minute increments once opened or started by SysQuick technician.
  • After the one hour has been used (which on average happens as a result of 3-6 tickets) we bill at a discounted rate per hour in which we require a “one hour minimum” for each ticket. We suggest compiling a list of at least three issues prior to submitting the ticket. This also includes daily health checks that are dictated automatically by Max Focus / Solar Winds based on liabilities published by software providers.

443-231-5627

Customer Service

7902 Belair Rd
Lowel Level Rear Entrance
Nottingham, MD 21236

Get In Touch

Whatever the need, SysQuick is here to help!

 

7902 Belair Rd
Lower Level Rear Entrance
Nottingham, MD 21236

(443) 231-5627

Hours:

9:00 AM – 7:00 PM – Monday, Tuesday, Thursday & Friday
9:00 AM – 5:00 PM – Wednesday
9:00 AM – 5:00 PM – Saturday (pick-up / drop-off services only)
CLOSED – Sunday

 

We are located at the intersection of Belair Road and Lincoln Ave in the Baltimore/Nottingham area - right off 695.

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